Posts Tagged ‘ success ’

How Do You Track Your Marketing Dollars?

Monday, August 3rd, 2009

What a great discussion at the PWGMC Networking at Noon today. The topic for discussion was – “How Do You Track Your Marketing Dollars?”

This question of course has been asked over the years, but has recently been back in the forefront of many small business owners’ minds with the current economic times – it is only smart business to determine and track what works and invest into what is working.

There were six business reps who were eager to learn some methods of tracking – Chris Perricone of BuzzCart, Jim Aram of Advantage Physical Therapy, Joe D’Andrea of D’Andrea Business Solution, Kerry Brooks of Matthew’s Center, Jamie Gorman of Sigma College and me – Scot Small of RevBuilders Marketing. And of course Andrea Short of the PW Greater Chamber.

Much to my amazement it seems that many are struggling with this topic of how to track their marketing. There was a lot of great input and we did stray from the topic to other related marketing issues, but concerning the topic at hand here are some of the highlights as I recall them.

Any comments are encouraged – give us your ideas or if you were there and I missed something make a comment – also be sure to check out Jamie Gorman’s Blog on this same topic as he saw it. 

Use tracking phone numbers
Easy to do, low – medium cost, accurate. These numbers can be used on both offline and online marketing. The basic idea is you can track your phone leads by the media by assigning them each a tracking number. You can make it as high level or specific as you have budget.

Let’s say you are running an Adwords campaign, a direct mails campaign and a Email Campaign. Each would be assigned a different phone number that would forward to your company number.

  1. On the direct mail you would simple use your tracking number instead of your company number. The reports will document exactly how many calls the campaign generated – and you would also be able to link to revenue so you could generate an ROI for the campaign – pretty cool.
  2. On both the Adwords and Email, all you need to do is insert some code on your site and the link and the number would automatically change to the tracking number if they come to your site via the email or the Adwords.
  3. There are endless ways to use tracking numbers. If you would like to talk more about implementing it for your company just give us a call and we can talk more about it.

Use Google Analytics
First if you do not have Google Analytic on your site stop everything you are doing and get it on your site now.

  1. This was only discussed in brief as it is a little more complex and requires more time on the business owner’s end. But used properly, you can track the effectiveness of many marketing campaigns over time. Creating a simple excel spread sheet and chart by date your marketing campaigns vs your web traffic and conversion rates can give you very valuable data to help you determine what your future marketing budget should be.
  2. You can also measure the compounding effect if you are running integrated marketing campaigns; this will require several months of data, but can be very useful with big payoffs.

Ask your clients
This is the least effective way to measure results, but the most widely used by small business. Most agreed. In our world today people are so over marketed they very rarely remember how they found you, nor do they really care. Sorry. They do not care about your marketing budget. So many times they just say the first thing that comes to mind.

Much more was talked about – and it was decided that the next topic is going to be “Old Fashion Marketing that still works in a new world.”

Should be very interesting so come on out. I would be willing to say that some of you would learn the one thing that will turn your whole business around and put you on track to your best year ever.

Any thoughts? Any additional ideas on tracking – join the conversation.
Additional Tracking your Marketing Information.

The 10 Biggest Mistakes in Search Engine Marketing

Tuesday, July 14th, 2009

Search Engine Optimization is a tricky field, full of confusing rules that aren’t really rules and a basic environment in which a campaign can never, ever be put on auto-pilot (just ask the pros).

In this context, it is incredibly common to find companies committing gross and detrimental mistakes in their search engine marketing campaigns, especially when they have chosen to hire the services of people that are only minimally trained in the field (but perhaps knew more about the subject than the person hiring; a necessary though not sufficient condition).

Here we’ll tackle the ten biggest follies witnessed in many such online marketing campaigns, trying to point out the reasons and consequences for such predicaments:

  1. Publishing duplicate content: what could make you look more amateurish?  Nothing, that’s what!  You will take a hard hit in terms of search engine placement (as the engines penalize sites with duplicate content) and will be written off by many consumers as either copy-cats or too lazy to come up with something new…neither of which does you any good.
  2. Overloading keywords: another amateur’s trick, this time with less liability of being labeled a fraud but equal liability of being penalized by the search engines.  Not only is it important that a company choose their keywords wisely (not trying to dominate a keyword that is simply too broad or contested), but furthermore that they be conservative with its employment: 4% to 6% usually does the trick; anything over 10% is total overkill.
  3. Focusing off-site rather than on-site: this is the folly of those who are too timid and indecisive to actually get down to the work of improving the site itself.  Though it is incredibly important to build up a strong army of (quality!) backlinks, etc., it is incredibly important to guarantee that your site has outstanding original content, balanced use of wisely-chosen keywords, clever page titles and names, and convincing meta-tags.
  4. Failing to develop in-bound links: this is basically the counterpoint of the previous mistake, and proves the fact that a good balance needs to be struck between on-site and off-site work.  If you have been generous enough to host links to other sites, make sure you are protecting your own and demanding corresponding links or generating them one way or another back to your site.
  5. Abandoning SEO before you see results: the flaw of the impatient!  Search Engine Marketing isn’t akin to getting the genie to come out of the lamp: it’s a process that may be slow to gather steam, but will be enormously important and effective once it does.
  6. Expecting too much too soon: again, this drives at the same point as the last mistake.  You will most likely not shoot up to the first spot on Google when conducting a search with your coveted keyword after the first month of implementing search engine marketing at your company.
  7. Going for keywords that are too competitive: this gets back to an idea brought up in point 2 above, and essentially boils down to excessive and misguided ambition.  On the one hand you may be vying for a keyword that another company with a much larger SEO budget is claiming, or you may be literally spitting in the wind—trying to claim a keyword that is too general for any one site to have it on lockdown.
  8. Complicated navigation structure on-site: this is one of the worst and most elementary mistakes to be made: think of your business as a city, and your website as its roadmap.  Try to create sensible, thematic divisions for your site, and to prevent any particular page from being considerably “buried” within the site (aka many clicks away from the home page).
  9. Poor landing pages: just as you want to make getting around your page easy, you want to make the content interesting!  This is especially true for landing pages, those to which people are brought from search engines or through links on other sites.  Landing pages should be the most carefully groomed and tidily packaged of all the pages on your site.
  10. Links from poor quality sites: in keeping with the old-fashioned notion that you can judge somebody by the company they keep, links from poor quality sites will reflect poorly on you and lower your market credibility.  Be proactive about getting other sites to link to you, but don’t lower your standards so low that you start to get yourself muddy!

Develop a Strong Spiritual Life

Friday, July 10th, 2009

“And he said, The things which are impossible with men are possible with God” – Luke 18:27

Just as mentors can help you navigate through your business life, having a spiritual map for your life will act as a compass in both your business and personal endeavors. Having a strong spiritual life enables you to rise above obstacles, removes limitations, and empowers you to achieve more than you once thought possible.

Success is attainable by anyone who is ready to make the necessary adjustments to their life in order to achieve it. A wish without action is simply a wish. Begin taking the necessary steps to create success in your life and you’ll find yourself making amazing progress on journey through this thing we call life.

Enjoy the weekend.