Six Tested Rules for Communication: Online or Offline

February 22nd, 2010

Carol Burnett once said, “Words, once they are printed, have a life of their own.” Nowhere is that more true than in writing a marketing piece. A marketing piece not only has to engage the reader, it must propel them into action. It sounds like a difficult task, but if you follow six simple rules, you’ll be on your way to creating a killer marketing piece.

  1. Headline Is Everything
    Imagine, while standing in line at your local movie theater, you see a film poster with this tag line, “Movie created by Universal Studios has many special effects.” If you saw this poster, would you even bother finding out more about the film, let alone actually seeing it?

    However, if you saw this same poster with the tagline, “17 year old Marty McFly got home early last night. 30 years early.” your interest would be piqued and you’d probably find yourself attempting to find out more about the film and eventually seeing it.

    Your headline is no different. First impressions are the key and your headline is your first impression. Make it snappy, compelling, and interesting. Grab the reader with your headline and your foot is in the door.

  2. Focus on Your Target Market
    In order to know how to market, you must understand to whom you are marketing. If your target market is the dog grooming industry, you cannot suddenly take a left turn in the middle of your piece and begin chatting about how your product or service will help those in the medical field.

    Remember who your audience is and address their needs and concerns specifically.

  3. Make an Emotional Connection; Keep Them Interested
    Now that you’ve got their attention, you have to keep it. The thing you need to remember when writing is that you’re not writing about or for yourself.

    You’re writing for your audience. Microsoft is famous for saying, “Your Potential, Our Passion.” In order to grip your reader and make a true connection with them, you have to understand their basic needs and desires.

    The most common mistake marketers make when writing a marketing piece is thinking about their product, their needs and themselves. After all, shouldn’t a marketing piece showcase your product and you? You are marketing your service with the piece, right? So, why shouldn’t the piece be all about you?

    As you begin along this train of thought, remember back to the last time your most distant family member sent you a letter detailing their present day life. You may recall how they went on about your seventh cousin’s new baby or how that twelfth cousin by marriage, whom you’ve never heard of, just got a promotion. You may also recall how you could have cared less.

    When you send your clients, potential or existing, the equivalent of your distant family member’s letter detailing the boring details of your company, you’ve already lost the battle.  Instead of telling your audience how your company is number one and how fantastic you are, use your marketing piece to answer the burning question that is on their mind…

  4. Answer the Question, “What’s In It For Me?”
    How can you help this person who is reading your piece? Can you make their life easier? Save them time and money? Can you help them expand their business or better automate their services? What’s keeping your clients and potential clients up at night?

    Once you answer these questions yourself, you will be better able to answer their questions and your marketing piece will more likely avoid their trash bin.

  5. Fully Explain the Benefits of What You Have to Offer
    Now that you’ve answered the questions in tip number five, it’s time to explain how you can make their life easier by explaining the benefits of your offering. Make it easy for them to understand.

    Don’t make your potential or existing clients think. Do the thinking for them. Avoid using long sentences and paragraphs as you lay out the benefits. Break up your paragraphs. Use bullets and lists where appropriate. Do everything you can to keep your reader from giving up and moving on.

  6. Call To Action
    Once you’ve established a connection with your target and have explained the benefits of your offering, it’s time to call them to action. Fully explain the next step they should take in accepting your offer. If you fail to suggest a next step, your target will do nothing.

    Make sure to determine what action you desire from your marketing piece and fully instruct your reader on how to do so. Again, don’t make your target think. Do the thinking for them and spell out how to take action. Make doing so easy enough that it requires little to no thought on their part.

    Words are the most powerful weapon we have as inhabitants of the earth and when you’re marketing, they’re THE weapon. With a well-written marketing piece, you can grow your business by earning new clients and keeping existing ones.

Modern Marketing Companies: Strictly SEO vs. Comprehensive Services

February 18th, 2010

Though it would have been considered a moot point even just a little over a decade ago, today it’s a burning question whether to go for a strictly SEO company or hire a more comprehensive marketing firm’s services.  Plenty a CEO must find him/herself in the hot seat when this topic comes up, and due to a lot of speculative rumors that float about regarding the “best marketing practices” today, it can be hard to acquire the right knowledge to make the wiser choice.

Ultimately, there are cases where the former will be the best option, and other cases where it will be the latter option: it all comes down to the particular circumstances of the company at hand.

For example, a company that has a solid and long-standing in-house marketing staff—with more than sufficient resources to make convincing press releases, handle customers’ queries, and so forth—will probably choose to hire an exclusively SEO company.  That’s because they probably don’t have the in-house expertise to launch and manage an effective search engine optimization campaign, but have got pretty much every other aspect of marketing down to a T.

Surely a company that neither has a good marketing staff (in the traditional sense) nor any qualified SEO staff will be inclined to go the route of the full-service marketing firm.  Such a company has nothing to lose and everything to gain from following this path.

Some companies simply have no need for many traditional marketing techniques, and prefer to practically exclusively focus on online marketing initiatives.  This is the case for specific companies with even more specific target audiences: for example, a company specializing in hi-tech gadgetry aimed at computer experts is likely to get their message across more than effectively enough with e-advertising, as the intended customers are highly connected by default.  To reiterate, only companies in a very few niches can afford to make this call, and only if they are ready to pour lots of effort into the SEO side of things.

For most run of the mill companies, there really is no substitute for a comprehensive marketing firm that can tackle all their needs and produce one consolidated bill.  The more impressive such specimens can house an incredibly diverse set of skills under one roof, and that is a major asset for any company in need of marketing assistance.  Such firms will not only be able to tackle your SEO work, but they will tackle the copywriting work that complements and fills out said work.  Furthermore, as most companies cannot afford to abandon traditional avenues of marketing, such firms can help in the drafting of press releases and reaching strategic decisions on message content.

Furthermore, these kinds of broad, inclusive marketing firms can help you land new online revenue opportunities such as pay per click advertisements.  The money garnered from these channels, though on a minor scale at least to begin with, can end up subsidizing a good portion of online marketing initiatives in the future, and is one thing that you won’t find any exclusively-SEO company offering to do for you.

Christain Morals

February 2nd, 2010

Sometime back mChristain Moralsy Mom gave me a book titled “Christian Morals” published in 1813. It sat around the house for awhile, before making its way to my desk. I conceived the idea of reading through it and blogging on what I read, but the book sat there for two months.

I was recently invited to a luncheon hosted by WPER 89.5 & 90.5 by my good friend Jamie Gorman, who was giving a talk on Christian leadership to some of the partners of the radio station. His talk was fantastic. It sparked excellent conversation after, and my mind went to the book sitting on my desk, Christian Morals.

I invite you on my travels through Christian Morals to discover with me the timeless principles presented in the greatest book ever printed – the bible. The author takes us on a journey I am sure will challenge us and hopefully prompt us to pause, as it seem humans have been struggling with the issues of morality since the beginning of time. So let us endeavor to unlock the secrets of times past and bring forth a new generation of Christian Morals.

Shall we begin?Content

What rich language! I don’t know about you, but I don’t encounter writing like this everyday!

The author, Hannah, immediately captures our thoughts and reminds us that just because this is a “religious book” does not mean that is it perfect in any way.

I love the statement “good is separated from evil by such sight partitions”. How true is this in our lives everyday? Maybe this is where we get the idea that it is the small things that matter because it is the small things that separate good from evil. For Christian business owners this is a daily struggle, and quiet frankly, many of us fail on the side of evil everyday. But then “all things” are imperfect as Hannah states. She wants us to understand that she does not have all the answers and that she is not infallible.

My thoughts go to the only perfect man – Jesus – and how through grace we are saved by His blood.

What thoughts does this short, but powerful passage bring to you? What emotions does it bring up in your heart? Let’s talk and share and grow.